- Originally posted February 1, 2010 at Kindle Nation Daily - © Kindle Nation Daily 2010
Yesterday, as Kindle Nation and others were fanning the flames of consumer revolt against the inside-dealing, self-dealing, double-dealing, dealing-with-the-devil tactics of Steve Jobs, Apple, and the big publishers who are conspiring to send ebook prices into turmoil, Amazon took what seemed in the moment to be a surprisingly meek move: it apparently threw in the towel with an announcement on one of its own community forum pages that "ultimately ... we will have to capitulate and accept Macmillan's terms."
Then I received that email from Audible.com, which is owned by Amazon, showing me a picture of an iPod Touch and urging me to buy a ton of audiobooks and listen to them on my iPod Touch
Er, what's my point?
It's just that all of this is very confusing and entangled. And if it's confusing for me, can you imagine what it's like for Jeff Bezos? However much he and his Kindle team might like to take names and kick ass in these battles over ebook pricing, it's certainly reasonable for Amazon's shareholders to expect the company to play nice with its vendors and even with those competitors, such as Apple, with whom it is involved in various strategic or de facto partnerships (what I mean here, for instance, is that the availability of the Kindle App on the iPhone, iPod Touch, iPad, and Mac are extremely beneficial for Amazon, just as it is also extremely beneficial to Amazon to be an authorized reseller of most of these devices in the Apple-branded store at Amazon.com.
So, yes, I was disappointed to read Amazon's apparent capitulation yesterday. When I read the last line where Amazon said "Kindle is a business for Amazon, and it is also a mission," I wondered if it have been more transparent to change a few words so that it read "Kindle may be a mission for Amazon, but at the end of the day it's all just business."
Maybe that's fair, but maybe not. It is clear to me that Amazon is treading carefully here, and setting things up for future strategic steps.
Amazon might be in a better position to charge some of the other players with price-fixing and anti-competitive collusion, after all, if it takes a step back (as it has just done) and lets things develop a bit:
- if it restores MacMillan titles to the Kindle Store (and the main Amazon store) and MacMillan sets exorbitant and, more to the point, fixed prices for its ebooks;
- if the other Big Six publishers all move into lockstep with MacMillan and insist upon $12.99 to $14.99 ebook price points combined with the "agency model"; and
- if the entire scenario plays out just as Steve Jobs said it would.
Perhaps I am working too hard at harvesting inferences from Amazon's statement yesterday, but given what I have already said about treading carefully here, I have to think Amazon chose its words -- especially its use of the word "monopoly" -- very carefully. Corporations seldom throw such words around without consulting with their in-house counsel.
Such consultatons, or any related communications that Amazon or its barristers might be holding these days with representatives of, say, the Federal Trade Commission, might properly revolve around some fairly simple questions:
- Can publishers -- or any wholesalers, for that matter -- really dictate individual item prices to retailers?
- To focus a little more precisely on what seems actually to have happened in this instance, can a competing retailer (Apple) really dictate individual item prices to another retailer (Amazon) by colluding with a publisher/wholesaler (MacMillan).
- What about "it's a free country?"
But to the extent that either the Big Six publishers (Random House, Hachette, HarperCollins, Macmillan, Penguin and Simon & Schuster) or their authors believe that they will somehow protect themselves from Amazon by lying down with Steve Jobs and Apple, an old caveat comes to mind: "Be careful what you wish for."
For starters, don't underestimate the market power of Kindle Nation's citizens. Neither Kindle owners nor iPad/iPhone/iPod Touch owners nor those who have both are stupid, thank you very much. Price points matter enormously in influencing sales velocity. The same downward pressures that we have all seen on Kindle ebook prices and for that matter on discounted hardcover prices have also been a powerful force in Apple's Apps store. If you are thinking that Steve Jobs' 125 million i-customers are suddenly going to start springing for $14.99 ebooks, well, that's just silly.
Publishers would be wise to spend a little time going to school on the rise and fall of the music industry as chronicled in Steve Knopper's Appetite for Self-Destruction: The Spectacular Crash of the Record Industry in the Digital Age


4 comments:
I strongly sgree that all of this smacks of collusion and anti-trust as far as the big 6 publishers are concerned, if they raise their prices to $14.99 as expected. But the Feds just passed on the Ticketmaster/Live Nation merger, which is TOTALLY unconscionable. So, I have little faith in them protecting us consumers. the courts- maybe.
Please do NOT expect MacMillan to ever offer ebook prices less than $10.00. Even when the paperback is $7.99. This has been their history.
I agree with boycotting fiction above $9.99. Guess I'll be reading the classics I missed in collge.
Rick Askenase
Personally, I think the market will work.
Macmillan can set the price at $14.99 or $149.99 or $1499.99 if they want... if people don't think that what they're getting is worth that, they won't pay it.
That's where the Kindle has really revolutionized things. It's painfully obvious to most people that there is simply not as much overhead for an e-book as there is for a bound book. There's no paper or ink cost, no warehousing, and no transportation. The e-book sits quietly on a server so that's the only real ongoing cost... and given the speed at which Kindle books are delivered, I'd expect that they're housed on Amazon's servers, not the publishers', so the publishers aren't paying that cost either.
Therefore, people are (rightly) rebelling against what they see as greed and price-gouging on the publisher's part.
What's going to happen, IMHO, is that Amazon will restore the Macmillan titles to its shelves, Macmillan will jack up the prices, and their sales will suffer. Then, after they've had enough (and I have no idea when that will be), they'll quietly start knocking prices down to the prevailing Kindle price.
Personally, having given this some consideration over the weekend, Amazon may have made a mistake pulling the Macmillan titles off their shelves. They probably could have gotten a similar result by simply adding a small link (like their "What's This?" link next to the "Digital List Price" entry that would explain that the e-book price is set by the publisher, and that while Amazon does all it can to keep e-book prices down, they are truly at the publisher's mercy if they want to keep offering these books to their customers. That way the people who get upset at the prices would know the proper place to direct their anger towards.
you might want to wait a few weeks after it comes out to make sure that apple doesn't disable the kindle,, B+N, Stanza, and skype apps for the ipad. I love Apple, and I've been an apple customer for nearly 20 years, but I really don't think they will allow the kindle or skype apps on their ipad. I use and LOVE skype on my ipad touch, so it would be wonderful if iPad used it too, but apple doesn't want to kill their iphone...
IHMO, Amazon blinked far too early in the fight with Macmillan. If you really think about it, Apple HAD to break the $9.99 price point Amazon had set. According to Sun Tsu, the best way to fight a battle is not to fight at all...which is exactly what Apple got when Macmillan stepped into the fray. Make no mistake, this was a very bad decision for Amazon.
Amazon has three advantages in it's war against Apple (or Sony or B&N as well). First, it created the market and has massive market share. Second, the delivery model for the Kindle doesn't include any data charges, whereas the Apple does on the units with 3G (although WiFi is built in). Finally, the Amazon price point was below that set by Apple. Once the price point advantage is neutralized, only market share and data charges remain (negating the affect of WiFi for mthe moment). Once Apple begins touting a "Far superior screen with full color", Amazon's market share will indeed be eroded further.
I fully expect Apple to fire a very significant shot shorly after the the IPad starts shipping and remove or disable the Kindle App on the ITouch and IPad. This would prevent any revenue from flowing to Amazon via Apple, and further pressure Amazon.
People vote with their wallets - well, most people do. All things being equal, people will generally pay more for a slightly more expensive device that has more "pizaz" (just look at what the IPhone did to Blackberry). And while I love my Kindel DX, I would probably like it better with color and a nicer screen. IMHO, Amazon capitulated on the one thing that could have helped them win the fight. We'll just have to see.
As for me, I will now boycott any titles by Macmillan on the Kindle. My library has a wonderful selection, and I pay taxes for the privilege. If all of the Kindle users were to take such action, perhaps they would get the message. If not, we're all going to be paying more soon.
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