Related post: Getting a New Kindle? How to Return, Sell, or Otherwise Dispose of Your Existing Kindle
By Stephen Windwalker
Editor of Kindle Nation Daily ©Kindle Nation Daily 2010
I received an email overnight from Amazon promoting refurbished Kindles in the Warehouse Deals store, which suggests to me that there's a significant quantity of these refurbished models to move.
The refurbished 2nd-generation Kindle DX -- Kindle DX Wireless Reading Device, Free 3G, 9.7" Display, White, 3G Works Globally – 2nd Generation
Meanwhile, the refurbished Kindle Wireless Reading Device, Free 3G, 6" Display, White - 2nd Generation
Both of the pre-ordered new models are sold out, and their detail pages currently read "Orders placed today are expected to ship on or before September 8th."
When I met with a couple of Amazon representatives on July 26 for my sneak preview of the Kindle 3G
Jokes aside, all of these changes in offerings led Rick and I into an interesting discussion about how Amazon must have a small but very well-informed sub-group of marketing algorithm wizards with a rather high Amazon security clearance among whose jobs it is to manage Kindle product release dates, off-price offerings, and the like with several important objectives:
- Avoid confusing the marketplace with too many separate hardware generations
- Balance the desire to create buzz and new-product momentum with the need to tamp down unrest among the several waves of previous-generation Kindle owners who might feel burned at having paid the "early-adopter tax" which got them a less full-featured Kindle at a much higher price
- Manage the effects of Amazon's no questions asked, hassle-free 30-day return policy so that it has a positive overall effect on customer experience and the marketing benefits of the "test drive a Kindle" program without creating too powerful an undertow of recently-purchased Kindle returns whenever there is a new model announcement
- Maintain a positive partnership with Target or any other authorized Kindle retailers so that they can make the most of new Kindle offerings while managing their own individual policies on Kindle returns
- Manage all of these elements so that newest, best offerings are positioned for optimized holiday season sales and well-prepared to maintain a steady sales flow during off-peak periods
- Project short-term and mid-term sales, manage supply lines, and plan production with sufficient accuracy so as to avoid real stock-out situations without over-producing to the point where it would have a negative effect on cash flow or expand inventory too greatly
- It may make good sense for Amazon to announce a new half-generation advance of the Kindle DX, somewhere around October 25 of this year, that includes the major recently announced enhancements for the Kindle 3G including the new WebKit-based browser, the accessibility features such as voice-guided menus, and a faster processor.
- The $299 price point currently associated with the refurbished 2nd-generation Kindle DX units would be a great, very natural price point for a new wifi-only Graphite Kindle DX to be launched in February or March as a hedge against the usual post-holiday sales doldrums. (January would be too soon, because of the 30-day return policy).
- With the three major release points for 6-inch Kindle generations having been November 2007, February 2009, and July-August 2010 -- what a tidy 18-month cycle! -- the logical time for Amazon to launch the Kindle 4 with magical, revolutionary®, reading-friendly new color, touch, and bean-grinding technologies would be February 2012, but of course that kind of logic would make no sense at all, and I have to think that such a product will be launched either in October 2011 or 10-12 months later.
Meanwhile, if you are catching all of these waves just right and it is time for you to return a recently purchased Kindle, I've updated my recent post --Getting a New Kindle? How to Return, Sell, or Otherwise Dispose of Your Existing Kindle -- to include a link to the essential product returns page that will help you generate a return shipping label
Great reads by recent Kindle Nation sponsors!
- Pacific Avenue
by Anne Watson - "Where do you go from the end of the line?" - $0.99

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